I recently executed an email blast program. In the 'reply to' field I included a generic inbox email address for recipients to respond to if required. I still received out of office emails from people on my marketing list though. I assumed these would go to the generic inbox address that I included in reply to. Can someone please let me know why this wasn't the case?
Hi Louise - Automated replies like out of offices will go to the From address - it's not technically a reply. Actual replies where a person clicks the reply button will go to the Reply To.
What a lot of marketers do is to set up a rule in their email client to filter out of offices to a certain box or folder.
Hi Louise - Automated replies like out of offices will go to the From address - it's not technically a reply. Actual replies where a person clicks the reply button will go to the Reply To.
What a lot of marketers do is to set up a rule in their email client to filter out of offices to a certain box or folder.
I came across the same thing a while back, but just moved on. Thanks Louise Bennett for posting this, and thanks Tim Langlois for answering! Glad I have an explanation now.
Automated replies like out of offices will go to the From address - it's not technically a reply.
Well... OoO will go to either the From or the envelope sender. The envelope sender is the actual standard, but unfortunately Exchange is so dominant that it has created its own non-standard expectations.
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