I created an email with an URL in the copy redirected to another site. But the URL links to a 404 page. For example.
The copy in the email is "Visit us at http://www.aaaaaa.com". The http://www.aaaaaa.com should redirect user to http://www.bbbbbb.com. It worked in the preview mode in Marketo. But When I sent test email to myself and clicked on "http://www.aaaaaa.com" in the copy, the web browser opened up a 404 page with the token code after the URL of the http://www.aaaaaa.com web site. ( http://www.aaaaaa.com?mkt_tok=eyJpIjoiTnpVek9UTXdPRE5pWWpWaCIsInQiOiJ2c3hyVU1NQm1JWUdXb2RVem5DcHluS0...)
Can anyone help?
Why wouldn't you just put in the correct URL?
Is the redirect inside Marketo or on another site?
Does www.aaaaaa.com not support re-directs if there is a query string parameter? Anyway, you can make it so that we don't add mkt_tok if you add class="mktNoTok" to your anchor tag. See this doc: http://docs.marketo.com/display/DOCS/Disable+Tracking+for+an+Email+Link
If you have the patience you might read my post http://blog.teknkl.com/big-brands-bad-code/
It sounds, like Justin says, like whoever wrote the redirect code didn't expect query strings. That code should be fixed first and foremost. If you take the easy way out by leaving off the mkt_tok, you will not see your visitors' clickstreams on bbbbb.com (they would have to manually identify themselves later via form fillout or other means, else they will remain anonymous).