Re: problems with snippets

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Michelle_Tizian
Level 10
I'm having problems with snippets today. I tried editing one from design studio by copying the text from HTML and it doesn't work for me.  I tried copying the text from the HTML editor and I can't pasted it on the text window.  So I cloned another snippet and modified it, but when I tried to edit the text again, it wouldn't work, and when I previewed the text version, it has the old text content.  Anyone else having this problem?
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6 REPLIES 6
Michelle_Tizian
Level 10
Thanks Sean.  I logged a case for this. Is there an ETA on the fix?
Sean_McCombs
Level 4
This is a known issue that our Engineers are working to fix. If you have not done so already, please create a case so that we associate your case and reach out once fixed.
Sorry for the inconvenience.
Thanks.
Anonymous
Not applicable
We are havig the same issue. 
Michelle_Tizian
Level 10
Thanks Kat. 
Anonymous
Not applicable
Hi Michelle,

We are experiencing the same problem as are our clients. I have notified Marketo Support and will update this discussion on their response.

Kat
Anonymous
Not applicable
It's not working for me either - BUG!