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Re: Operational email tickbox

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Hoppers13
Level 2

Operational email tickbox

hi all, apologies in advance if this is already somewhere. have had a look, but might be under a different name.

So, my organisation is currently migrating all operational emails to the platform...

so, how come, when creating these, in preview, they always still have our privacy policy/ preference update info with links?

shouldnt these be removed from operational emails, hence the tickbox function?

 

thanks all.

 

KR Mike (blatant newbie)

 

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SanfordWhiteman
Level 10 - Community Moderator

Re: Operational email tickbox

Marking as Operational doesn’t mean a manually included Unsubscribe HTML/Text will be removed. It means the system Unsubscribe link will not be forcibly included.

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SanfordWhiteman
Level 10 - Community Moderator

Re: Operational email tickbox

Marking as Operational doesn’t mean a manually included Unsubscribe HTML/Text will be removed. It means the system Unsubscribe link will not be forcibly included.
rdeacon-r2i
Level 2

Re: Operational email tickbox

Another note to remember that operational emails are not subject to communication limits and ignore unsubscribed and marketing suspended status in the lead database.

https://experienceleague.adobe.com/docs/marketo/using/product-docs/email-marketing/general/functions... 

Rich