Operational email tickbox

[Hoppers13]

hi all, apologies in advance if this is already somewhere. have had a look, but might be under a different name.

So, my organisation is currently migrating all operational emails to the platform...

so, how come, when creating these, in preview, they always still have our privacy policy/ preference update info with links?

shouldnt these be removed from operational emails, hence the tickbox function?

thanks all.

KR Mike (blatant newbie)

[SanfordWhiteman · Accepted solution]

Marking as Operational doesn’t mean a manually included Unsubscribe HTML/Text will be removed. It means the system Unsubscribe link will not be forcibly included.

[rdeacon-r2i]

Another note to remember that operational emails are not subject to communication limits and ignore unsubscribed and marketing suspended status in the lead database.

https://experienceleague.adobe.com/docs/marketo/using/product-docs/email-marketing/general/functions...