New Sending Domain Needs New Unsub Page

Nicol_Maurer · ‎11-13-2018

We have set up 3 new microsites under a different brand, and will be marketing to them separately from our original company domain. I have always used my unsub system token in my emails, but will now need the domains to reflect the new names--because when you reach the unsub landing page, our domain name is included in the url. This also includes the "view in browser" token has our name in the tab label. These items were set up when we onboarded, so I'm unfamiliar with where these are located or how to toggle them/change them.

SanfordWhiteman · ‎11-26-2018

I've not been able to create any landing page that doesn't contain our original brand domain in the url.

You need to create a Domain Alias entry (under Admin » Landing Pages » Rules in the Marketo UI) for each of your new LP domains. And you have to create the corresponding DNS alias record in DNS, setting the CNAME to {accountstring}.mktoweb.com (same CNAME as your primary LP domain).

For example, if your Primary LP domain is pages.example.com, it will have a DNS alias record (DNS alias = DNS CNAME type) setting the CNAME to compagnie.mktoweb.com.

If you add a secondary LP domain pages2.example2.net, you need to set up a DNS alias for pages2.example2.net that also sets its CNAME to compagnie.mktoweb.com.

After creating your secondary LP domain correctly, you'll be able to access any of your landing pages under either the primary domain or the secondary domain. http://pages.example.com/specialoffer.html and http://pages2.example2.net/specialoffer.net will both be valid ways to access (and publish) the same page.

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Josh_Hill13 · ‎11-13-2018

there are several dozen threads on unsub pages and the CNAME.

However, I'd like you to post an example of the current URL and the URL you believe you want. How badly do you need separate sub-domain unsub pages?