Need help with a hyperlinked photo

Amanda_Sharples
Level 2

Need help with a hyperlinked photo

I hyperlinked a photo - and when i get the test email, it works. But the next day I went to test the same email, the trackable code marketo puts on the end changes and goes to a 404 page and not the website I hyperlinked - anyone have this issue?

Tags (1)
4 REPLIES 4
Josh_Hill13
Level 10 - Champion Alumni

Re: Need help with a hyperlinked photo

can you show us the example?

Did you put spaces in the URL or on the file? That's what usually breaks the url.

Amanda_Sharples
Level 2

Re: Need help with a hyperlinked photo

2 links exact same, one breaks.

Question - whats the difference between "Track Link' and "marketo token" with URL hyperlinking?

Caryl_Mostacho
Level 7 - Champion Alumni

Re: Need help with a hyperlinked photo

Hi Amanda Sharples​!

Here's more information on your questions around  Track Link and Include mkt_tok:

Disable Tracking for an Email Link - Marketo Docs - Product Docs

SanfordWhiteman
Level 10 - Community Moderator

Re: Need help with a hyperlinked photo

Like Josh said, show us the URL (the final destination URL that is generating a 404) an HTML snippet taken directly from your email HTML source. We'd need that to troubleshoot.