Hi All,
I am in need of a clear explanation of how champion vs challenger testing actually functions when only one person is added to a trigger campaign at once so there for only one email will go out at once. I am largely unclear on how the distribution works if only one email goes out at a time. I have searched the community but I am struggling for clarity on this.
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Only one email goes out at a time, but based on the distribution you set, future folks who trigger that campaign may get a "challenger" instead of the champion. In other words you can leave the champion/challenger test enabled forever and Marketo will send out different variations to different people who trigger the campaign based on your criteria.
Only one email goes out at a time, but based on the distribution you set, future folks who trigger that campaign may get a "challenger" instead of the champion. In other words you can leave the champion/challenger test enabled forever and Marketo will send out different variations to different people who trigger the campaign based on your criteria.
Hi Justin,
4 - Have you 'Approved' the emails?
5 - Champion is just the original email in this case.
I have approved both emails. That is why I am confused on all of this. I have refreshed the page as well.
Hmm, strange. Hard to tell without actually clicking around. Couple things I would check:
- Have you defined Champion Settings?
- As strange as it is, I've had to delete the test and rebuild it. Have you tried just resetting up the test?
Brent,
I have defined champion settings and have tried deleting the test and rebuilding it. It is almost like I have to have more than one challenger...
Justin explained it perfectly. I typically will just explain it as a random sample model. Each time someone comes through Marketo randomly selects which email they receive.
Hi Brent,
What are your thoughts on my reply above.
Are both emails inside the Test Group that is created once you create the Test? It has to be cloned INTO the test and I suspect that has not occurred based on your screenshot.