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Re: Munchkin tracking & command+click on Firefox

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Anonymous
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Munchkin tracking & command+click on Firefox

Hello

We are currently experiencing trouble with the combination of Munchkin tracking Javascript, Firefox and command+click. You can see this for yourself:
  • Use recent Firefox (v.23 or v.24) on OSX (I'm using 10.8.5, but others have seen it with 10.7.x too)
  • Visit https://snap-ci.com
  • Trying to open the documentation link in the header in a new tab by using command+click
  • The action does nothing.
  • The same action works fine in Chrome & Safari (i.e. webkit based browsers)
  • If we remove the munchkin tracking code, it works in all browsers
  • This is not intermittent and is consistent.
Can you please let us know a work around for this? We do not want to stop using your tool completely if we can help it- but breaking expected functionality makes for very awkward user experience for our users.

Thank you
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Anonymous
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Re: Munchkin tracking & command+click on Firefox

It might be worth trying the new beta version of Munchkin to see if that fixes it. It works just like the old one, except it is live at a different URL: http://munchkin.marketo.net/munchkin-beta.js (Just modify your munchkin snippet to point to this URL)

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Anonymous
Not applicable

Re: Munchkin tracking & command+click on Firefox

It might be worth trying the new beta version of Munchkin to see if that fixes it. It works just like the old one, except it is live at a different URL: http://munchkin.marketo.net/munchkin-beta.js (Just modify your munchkin snippet to point to this URL)
Anonymous
Not applicable

Re: Munchkin tracking & command+click on Firefox

Hey- that does seem to work locally! However- I am a bit concerned as it is still in beta. When can we expect this to come out of beta? Or alternatively- what level of confidence do you have that this doesn't introduce any other breaking changes?