Hi marketing friends,
I recently tried to include multiple "Campaign is Requested" triggers in single Smart Campaigns, and one in particular is causing a headache:
I want a Smart Campaign to be available for request that adds a lead as a member of our early-stage engagement/nurture program. I want this request to be available from Sales Insight (when Sales identifies a new lead or partner that may be outside our predefined target demographic) AND from a Marketo Flow Step (for certain Marketing Captured Leads, for instance). I tried adding two "Campaign is Requested" triggers (one for Sales Insight, another one for Marketo Flow Step, since I can't select multiple sources) into my smart list, and I got the blinking-red-light-bulb-of-doom.
Am I not able to have both triggers in one campaign? For now, I cloned the campaign and have one for MSI and one for the Flow Step, but I like to limit the number of trigger campaigns when possible.
Solved! Go to Solution.
You only need it once. Any program can request it. Don't specify which campaign requests it.
That's the exact scenario I'm in; it should be available from MSI and from a Flow Step, so it sounds like I'll need two separate-but-identical campaigns listening for each, and that I cannot combine these triggers into a single smart campaign.
I just tried to replicate the red flashing error, and I couldn't, so maybe it was anomalous? Also, I figure I can also use "is not" or "is any" to keep just one trigger if it causes a headache during testing.
Sometimes this happens in error and you have to refresh. But I've also seen a lot of flow step and filters will first use the squiggly line and if you go back to tab out, it's fine. Maybe that's what happened somewhere.