Marketo forms not working in Samsung Tab

[Sant_Singh_Rath]

These are the model that marketo forms are not supporting.

Device	Model Number	Android Version	iOS Version
BNE000898	SM-T113	4.4.4	--
BNE000852	SM-T113	4.4.4	--
BNE000853	SM-T113	4.4.4	--
BNE000897	SM-T113	4.4.4	--

Does anyone facing the same issue?

[Jay_Jiang]

What app you are using to browse the internet? Try installing chrome or firefox?

[Geoff_Krajeski1]

Agree with Jay Jiang that we need more information to diagnose.

• Browser (name, version, settings).
• Are javascript & cookies enabled?
• Do you have an example of a form you are trying?
• Have you tried any other forms, or is it just Marketo forms?
• Is this on a Marketo Landing page or is it an embedded form?

[Sant_Singh_Rath]

Hi Jay Jiang​, we are already using chrome.

[SanfordWhiteman]

Chrome on KitKat will update automatically. Android Browser 4.4.4 is pictured above and is an even better test.

It's almost unthinkable that latest Chrome on KitKat has any problems with Marketo forms. But you haven't provided anything for us to look at: a would-be compatibility table is meaningless without a URL.

[Sant_Singh_Rath]

Hi Sanford Whiteman​, I am just waiting for the details to be provided by staff who is using this device at expo.

[SanfordWhiteman · Accepted solution]

... and what, exactly, do you mean by "not supporting"?  That's too vague to do anything with. Supply screenshots of the output and links to the exact URL you're testing.

Here is a shot of a form in Android Browser 4.4.4: