Marketo Form not Displaying on Marketo Landing Pages

[SGarg_YU]

Dear Community,

I am looking to seek support for a Marketo Landing Page that has stopped displaying Marketo form after making changes to the form.

The changes that were made were - Addition of New Custom fields, addition of more fields.

When I swap the form with other forms, the Landing Page displays those. 

Is there any work around you can suggest to help with this issue.

[Darshil_Shah1]

Are you able to share the landing page URL so we can take a look? Adding fields to the form shouldn't ideally cause this, unless you have custom JS that might be causing this particular form to error out before it loads. Again, can't say much w/o taking a look in cases like these.

[SGarg_YU · Accepted solution]

Thank you @Darshil_Shah1 for your response here. And you are right, it seems to be the custom JS issue. Along with the field addition, some changes were also done to field display as in increasing length and placement of fields. 

However, we worked around by creating the same form from scratch and that resolved the issue.

[SanfordWhiteman]

Glad you figured it out, though it would be interesting to see the code you were actually working with. Ideally, custom behaviors JS shouldn’t error out just because of field count or field order, it should be independent of those factors.

[Darshil_Shah1]

I agree with Sandy here! Field order or positioning shouldn't cause the JS to error out; if it does, you should update the JS so it's independent of it.