Marketo-D365 initial sync setup issue - ERROR : The subscription does not have username or password.

[mpsmkto_user]

We are stuck in initial sync setup between Marketo - D365 integration. Error thrown is ERROR : The subscription does not have username or password.

[SanfordWhiteman]

I moved your thread to the Products board. Please open new threads about CRM sync — and the vast majority of other topics — here.

(The ABM Virtual User Group board is for questions about Account-Based Management.)

[Katja_Keesom]

We need a little more information to help you here. Have you selected the correct authentication method for what was set up on the Dynamics side? Please see this article: https://experienceleague.adobe.com/en/docs/marketo/using/product-docs/crm-sync/microsoft-dynamics/sy...

[Michael_Florin]

These credentials expire after one year. We've just gone through the process. Have your Dynamics Admin refresh them.