Major Marketo Lag

[Gerard_Donnell4]

Is anyone else seeing a major lag in their system at the minute?  The last two days the platform has been virtually unusable and changes that I am making are being reverted back a while later. I am a major Marketo advocate, but I'm finding it harder and harder to justify not switching when every other week there is a new issue.

[Frank_Buzzanca]

Hi Gerard,

We are seeing a very similar situation where everything across the platform has slowed - approving emails, loading smart lists, running programs, etc. We also seeing a backlog in our campaign queue. Things are processing and running but it's at a snail's pace.

Frank

[Gerard_Donnell4]

Hi Frank Buzzanca​,

Thats exactly the same issue we are experiencing.  Hopefully they get this sorted soon.

Gerard

[Marcia_Kerber]

Yes - we are experiencing this too.  Hoping it improves soon.

[Matt_Tonkin]

Also experiencing this and a general slowness to the system. In fact over the last several months it seems performance has been deteriorating.

[Mike_Reynolds2]

Hi all. Just a note to let you know that we're aware of the issue and are working on it. The slowness problem is affecting one of our datacenters. Our Operations team has been investigating the problem and have also escalated it to our vendors.

Thank you for your patience while we get this resolved.

[Gerard_Donnell4]

Hi Mike Reynolds​,

Thanks for this information. Is there any new update on this?  I have some major template updates to roll out and am not currently confident enough to push them. 

Thanks,

Gerard

[Anonymous]

Just wanted to note that the lag has also been causing duplicate records in our campaigns, I left it to sit on Friday hoping that it would sort itself out, but I arrived this morning to the program still being full of duplicate records, and missing about 500 unique records from the list.

[Moritz_Trollman]

Yes same for us. Extremely slow to clone programs, review smart campaigns or lead a distribution list...

[Anonymous]

Hello,

Currently the same for us in particular to edit an email.