Contact Marketo Support

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    Marketo offers a number of ways to contact Marketo Support directly for assistance from our different support regions.

     

    Support Portal (https://support.marketo.com)

     

    The Marketo Support Portal features a web form submission to submit support cases to Marketo Support.  The form gives authorized support contacts the ability to provide details on the support issue that allows Marketo Support to efficiently and effectively assign your case to the best suited available support engineer.

     

     

    Email to Case Submission

     

    Authorized Support Contacts can email their cases to:

    support@marketo.com

     

    Reminder: Cases submitted by email are all submitted with a P3 Priority

     

    Regional Phone Contact Information

     

    Marketo does feature the tried and true means of contact support, by the phone.  Authorized Support contacts can contact Marketo Support by calling one of the regional phone numbers listed below.

     

    RegionContact DetailsObserved Holidays
    North AmericaHours: M-F, 6am to 6pm Pacific
    Toll Free US: +1.877.270.6586
    Direct: +1.650.376.2302
    New Year's Day
    Independence Day
    Thanksgiving Day and the Day After
    Christmas Day
    Europe, Middle East, Africa

    Hours: M-F, 8am to 5pm GMT
    Europe: +353 (0)1 242 3030
    UK: 0800 151 3030

     

    Languages Supported:

    English, French, German, Portuguese

    New Year's Day
    Easter Monday
    Christmas Day
    St. Stephen's Day
    Asia PacificHours: M-F, 9am to 6pm Aus EST
    ANZ: +61 2 9045 2701

    New Year's Day

    ANZAC Day

    Australia Day

    Queen's Birthday

    Labour Day

    Christmas Day

    Easter Monday

    Boxing Day