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List importing with missing contacts

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Fernando_Lysco
Level 2

Hi All,

I am importing some leads from a CSV file, and I realize that the number of leads in CSV file was bigger than in the field "Person Count" in my list status. A small difference, around 1 - 3 %, one to 3 leads at each 100. But I can´t check contact per contact to find which one is missing. Why this could be happening?

Someone could help me?

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Michael_Florin
Level 10

Or might there have been duplicate email addresses in your csv file? Marketo would ignore these in the upload while not returning any error message.

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4 REPLIES 4
Michael_Florin
Level 10

Or might there have been duplicate email addresses in your csv file? Marketo would ignore these in the upload while not returning any error message.

Fernando_Lysco
Level 2

Thank you, I didn´t have think about that.

SanfordWhiteman
Level 10 - Community Moderator

What import settings did you use? Did you select "Skip new people and updates"?

Fernando_Lysco
Level 2

No, I used Default (Fast Import)