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List importing with missing contacts

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Fernando_Lysco
Level 2

List importing with missing contacts

Hi All,

I am importing some leads from a CSV file, and I realize that the number of leads in CSV file was bigger than in the field "Person Count" in my list status. A small difference, around 1 - 3 %, one to 3 leads at each 100. But I can´t check contact per contact to find which one is missing. Why this could be happening?

Someone could help me?

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Michael_Florin
Level 9

Re: List importing with missing contacts

Or might there have been duplicate email addresses in your csv file? Marketo would ignore these in the upload while not returning any error message.

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4 REPLIES 4
SanfordWhiteman
Level 10 - Community Moderator

Re: List importing with missing contacts

What import settings did you use? Did you select "Skip new people and updates"?

Fernando_Lysco
Level 2

Re: List importing with missing contacts

No, I used Default (Fast Import)

Michael_Florin
Level 9

Re: List importing with missing contacts

Or might there have been duplicate email addresses in your csv file? Marketo would ignore these in the upload while not returning any error message.

View solution in original post

Fernando_Lysco
Level 2

Re: List importing with missing contacts

Thank you, I didn´t have think about that.