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Re: Links in email not working today

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Dominique_C
Level 1

Are the links in emails not working for anyone else today? They were working fine when testing / previewing emails but once sent they came up with a 404 error and this URL: http://mkto-sn050031.com/MjUzLU9BSi03MjUAAAGMnmGSFu-ZbKXanTDFim8XzaUeBVymTCQnsS-cUiDxgYr3N_zUp8q5fME...

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Darshil_Shah1
Level 10 - Community Advisor + Adobe Champion

Yes- confirming click tracking server is offline causing all the tracked links running into the 404 error in the Sydney data center. The Adobe Marketo Engage status page isn't updated to show the progress of this outage thus far.

 

Update- Adobe has updated the status page, and instances in Sydney data centers (SN-01 to SN-06) are experiencing this outage.

 

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6 REPLIES 6
RBlackwell
Level 2

Yes - started for us just after 12pm AEST

JennyP
Level 1

Yes, not working for us. We have less unsubscribes after the email send this morning as people can't reach the unsubscribe page. I guess there is some positive in there but not a great user expereince that's for sure

jenny
Darshil_Shah1
Level 10 - Community Advisor + Adobe Champion

Yes- confirming click tracking server is offline causing all the tracked links running into the 404 error in the Sydney data center. The Adobe Marketo Engage status page isn't updated to show the progress of this outage thus far.

 

Update- Adobe has updated the status page, and instances in Sydney data centers (SN-01 to SN-06) are experiencing this outage.

 

Katja_Keesom
Level 10 - Community Advisor + Adobe Champion

Looks like it's solved now.

Darshil_Shah1
Level 10 - Community Advisor + Adobe Champion

Yep, all good now! 🙌

 

HayleyS
Level 1

We are experiencing the same issue