Re: Leads getting deleted from Marketo for no reason

Anonymous
Not applicable

Leads getting deleted from Marketo for no reason

I have 2 employees that are in our seed list and they aren't receiving emails.  I'm having to go back and add them into the database each day. Why on earth are they disappearing?

2 REPLIES 2
Grégoire_Miche2
Level 10

Re: Leads getting deleted from Marketo for no reason

Hi Rob

since when they are deleted, you cannot look at their activity logs. Ask support, they can undelete them for you and might be able to tell you how they were deleted.

-Greg

Anonymous
Not applicable

Re: Leads getting deleted from Marketo for no reason

Rob-

Are they non-existent in the database when you go back to add them? No record of them, etc? It's possible they've gotten blacklisted somehow.