Issues With Outlook Dark Mode

[kenmckown]

We have build a dark email with black backgrounds. Unfortunately when it hits Outlook (specific ones) our EOA is showing it reverse the black to white. It is only two versions of Outlook:

Outlook Microsoft 365 and Outlook 2021.

Any idea why it only happens in these two and how to keep it from swapping.

[Disha_Goyal6 · Accepted solution]

Hi @kenmckown, according to my research, these 2 email clients will not support any code to retain the colors. They will fully convert the email template to opposite colors. Here is the screesnhot for reference

Hope this helps!

[Dave_Roberts]

@Disha_Goyal6 -- where did you find this chart? It looks like a handy reference and I'd love to add it to my resources if you don't mind sharing? Thanks.

[Disha_Goyal6]

Hi @Dave_Roberts, yes, you can use this where you want to. Also, I have shared blog link in personal message window.