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Is there a way to see the GoToWebinar registration code for registrants?

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Anonymous
Not applicable

Is there a way to see the GoToWebinar registration code for registrants?

I could have sworn that we used to have a "Registration Code" field that displayed the registration code for GoToWebinar registrants, but I can no longer find it.  I know that the {{member.registration code}} token will display that code in the email sent to the lead, but is there a way to see it without sending an email to the lead?  We want to send him an Outlook email with his unique link to join the webinar and a link to add the webinar to his calendar using the GTW link that generates a calendar entry (https://www2.gotomeeting.com/synchOutlook?wid=xxxxxxxxx&uid=xxxxxxxx), but without his code, we can only send the code via MLM.
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Anonymous
Not applicable

Re: Is there a way to see the GoToWebinar registration code for registrants?

In the members grid inside the event, you can add a column "Webinar URL" to see the webinar url that was created when the lead registered.  In summary, there are a few things you can do:

1.  Use the new calendar file feature that will resolve the member.webinar url token. This way it will be in the calendar invite!
2.  Resend the confirmation email to the lead and the member.webinar url link will populate - do this as a single flow action or as reminder before the webinar

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13 REPLIES 13
Anonymous
Not applicable

Re: Is there a way to see the GoToWebinar registration code for registrants?

Would love to see a good answer to this; we get panicked emails from people minutes before our webinars asking them for their registration link (despite sending it to them three times :-P) and it would be nice to provide it. 

I'm still waiting on the webinar ID to be pulled in as a token, Elliott...
Cecile_Maindron
Level 10

Re: Is there a way to see the GoToWebinar registration code for registrants?

we also have same issue with registrants who have either not received their confirmation email or cannot find it ... and panic is on both side! 🙂
Itay_Billet4
Level 8

Re: Is there a way to see the GoToWebinar registration code for registrants?

Elliott, I can see the registration code in the "Members" tab in the webinar program.
Cecile_Maindron
Level 10

Re: Is there a way to see the GoToWebinar registration code for registrants?

@ Itay,

does that mean that we just need to replace any registration link with following code to have a lead unique registration link?
0EM50000000QVNW.jpg
Itay_Billet4
Level 8

Re: Is there a way to see the GoToWebinar registration code for registrants?

@Cecile, we're using the GTW confirmation email, but you can use the token {{member.webinar url}} as a confirmation URL (found this in the Marketo-GTW Adapter guide: http://pages2.marketo.com/rs/marketob2/images/Marketo_GoToWebinar_Adapter_UserGuide.pdf)
Cecile_Maindron
Level 10

Re: Is there a way to see the GoToWebinar registration code for registrants?

@ Itay : we are also using the GTW confirmation email. My question was: if a lead has lost their confirmation email, can we figure out their access link by adding registration code to a GTW url?
https://www2.gotomeeting.com/ojoin/744915042/1682592
Itay_Billet4
Level 8

Re: Is there a way to see the GoToWebinar registration code for registrants?

Seems like it's working, I saw a similar discussion here: https://community.marketo.com/MarketoDiscussionDetail?id=90650000000PXQfAAO
Cecile_Maindron
Level 10

Re: Is there a way to see the GoToWebinar registration code for registrants?

I have learnt something new today, thanks!
Anonymous
Not applicable

Re: Is there a way to see the GoToWebinar registration code for registrants?

We deploy our Confirmations from Marketo instead of G2W. We send out a reminder 45 minutes before the webinar starts which is the same content as the Confirmation email. If someone still writes that they can't find the link (hardly ever) we just redeploy the reminder email to them again.