Integration with Zendesk

[Vlada_Prasolova]

i've read the community and did not find any mentions that Marketo can be somehow integrated with Zendesk

but may be there is some work-around to do it?

our sales-team uses Zendesk for communications with customers, so i wondered if there is any way to combine these activities with what i do in Marketo

[Vlada_Prasolova]

Thank you both!
will try to investigate these options

[jose_escudero_g]

Hi,

Sorry for raising this topic again.

I've been researching and as far as I can see the only alternatives to integrate Marketo and Zendesk is through Zapier or the API, there is no direct integration, right?

Thanks,

José

[Darshil_Shah1]

AFAIK - there still isn't any native/direct OOTB connector for integrating Marketo with Zendesk.

[Anonymous]

Hi Vlada, 

We are using a service called MUV by The New Office to sync Marketo and Netsuite and they also have a connector for ZenDesk that we're utilizing.  MUV is good at syncing data between multiple systems and I've been really impressed with it.  Maybe it will fit your needs. 

[Anonymous]

There is no official integration on http://launchpoint.marketo.com, perhaps due lack of demand.

The good news: Zendesk offers an API and that opens wide possibilities to integrate with Marketo SOAP API.