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Re: Importe Mail Template + Image

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LucasDF
Level 2

Importe Mail Template + Image

Hello,

 

I've been creating an email template for marketo on Beefree, I've also uploaded the picture of this template in the Marketo design studio, however, when I try to look at the preview, the pictures don't appear,

If someone know how I can fix this I'll take any advice,

Thanks

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Dave_Roberts
Level 10

Re: Importe Mail Template + Image

You might need to check that the images are linked to the URL for the image in Marketo, they might be different in BeeFree? 

You can find the URL for an image by finding the image in Design Studio in the Images/Files folder and clicking on the filename. This'll bring up another screen to get the URL to the Marketo image.

Dave_Roberts_0-1598045094303.png

 

You can then compare this to the image URLs in your email template, that should look something like:

<img src="...your_URL_here..." />

 

It might be helpful to folks in the community to pitch in here if you can share the code you're using to see this error - maybe the template HTML would be best. You can include HTML in a Community post by clicking the "..." (Expand Toolbar) option in the toolbar and then selecting the "</>" (Insert/Edit Code Sample) button and pasting your HTML into the pop-up dialog box there.

 

 

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Dave_Roberts
Level 10

Re: Importe Mail Template + Image

You might need to check that the images are linked to the URL for the image in Marketo, they might be different in BeeFree? 

You can find the URL for an image by finding the image in Design Studio in the Images/Files folder and clicking on the filename. This'll bring up another screen to get the URL to the Marketo image.

Dave_Roberts_0-1598045094303.png

 

You can then compare this to the image URLs in your email template, that should look something like:

<img src="...your_URL_here..." />

 

It might be helpful to folks in the community to pitch in here if you can share the code you're using to see this error - maybe the template HTML would be best. You can include HTML in a Community post by clicking the "..." (Expand Toolbar) option in the toolbar and then selecting the "</>" (Insert/Edit Code Sample) button and pasting your HTML into the pop-up dialog box there.