Image squished in email when viewing on phone

[Anonymous]

    Any ideas on how to have the image not look so smashed when viewing on a phone? See attachment.

[Josh_Hill13]

do you have a coder?

[Grégoire_Miche2]

Hi Devin,

this is typically resulting from a template (or email if it's created outside of Marketo) not correctly developped (sorry for being blunt here, I do not want to hurt anyone . In fact, developing an email template that will render on any platform is really a difficult task). Nothing we can do here excepted to advise you to look into the services of a well performing template service (knak.io) or skilled template development firm (Grazitti, Hoosh, Perkuto, ...)

-Greg

[Huihsing_Kiang3]

Hi Devin,

If you do not have access to a developer to adjust your template and make it mobile friendly. One trick might work is to set your image size to width="95%" height="95%". That way image will adjust its size to 95% of it is allowed instead of a fixed dimension. Hope it'll work for you.

Good luck!

Huihsing