If known lead, do not show popup (lighbox) form.

[Kat_Narvaez]

We have some popup forms that display on certain sections of our website, after a few seconds. The problem is, we only need the popups to display for new visitors, not known leads. Is there an easy way to do this in Marketo?

[SanfordWhiteman]

Yes:

• Hide the #mktoForm_nnn <form> element by default (you actually should always do this when using the Marketo lightbox functions)
• Set the form to show Custom HTML for Known Leads
• Add an easily findable element (like <div class="knownLead" />) to the Custom HTML
• Check if that element exists on the form before showing the lightbox and (thus unhiding the <form>)

[Stephanie-Beal]

Hi Sanford - does this look to be correct? 

[SanfordWhiteman]

That's the standard Custom HTML... what else are you looking to do with this feature?

[Stephanie-Beal]

We have this form working as intended now, thanks!