If I do not see a record updated/created in Marketo (from API call), what can I check in Marketo?

[Anonymous]

Hello,

I am using Marketo Lead Bulk API call to create/update records in marketo. Sometimes, it seems to take a very long time for the record update to get into Marketo.

If I do not see a record updated/created in Marketo, is there some logs/notifications/job information etc that I can check in Marketo to see what happened? I am however get the message back from the call to indicate numofleadsprocessed etc information back from API call.

Thanks,

Soma

[Josh_Hill13]

How are you "seeing" if the Lead is created?

The UI tends to take several minutes or as long as 30 to display or allow a direct search of records created.

In your Bulk job, you should build in error checking. Or if you cannot, run a follow up job to do error checking.

[Anonymous]

Checking in Marketo - by looking at last update date.

What kind of error checking should be build. I get back the status as numofleadsprocessed, numoffailures and relying on those values.

[SanfordWhiteman]

What I like to do is add a last row to the import that's for a "sentinel lead" -- a placeholder lead that's only used to register a Data Value Changes event.  Make sure you update a DateTime field to the current timestamp on that lead. While inserts in row order are not guaranteed, it's the closest facsimile I know of to a callback-when-done type of feature.