Hi There,
We've been running into some issues lately with merged leads. We just want to run a report to see how many leads' scores have accumulated. Is there a way to pull them in a smart list? I've run through many filters but can't find a way to pull on these leads.
Colleen,
I'm not sure I totally understand as these are two questions:
Hi Colleen,
It is a bit of a workaround but it might serve your purpose. Try running a smart list with the filter "lead was created" and a constraint of a minimum of 2 times.
If you are using a traditional scoring model, your lead score will be a combination of behavioral and demographic. When leads merge, the lead score of the two records add up but the behavioral and demographic are those of the winning record.