Hi There,
We've been running into some issues lately with merged leads. We just want to run a report to see how many leads' scores have accumulated. Is there a way to pull them in a smart list? I've run through many filters but can't find a way to pull on these leads.
Hi Colleen,
It is a bit of a workaround but it might serve your purpose. Try running a smart list with the filter "lead was created" and a constraint of a minimum of 2 times.
If you are using a traditional scoring model, your lead score will be a combination of behavioral and demographic. When leads merge, the lead score of the two records add up but the behavioral and demographic are those of the winning record.
Colleen,
I'm not sure I totally understand as these are two questions: