I am trying to update our native contact records

Anonymous
Not applicable
I am trying to update our native contact records as undeliverable with the Reason and Date Fields via a Workflow or Process. Any thoughts?
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2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni
When would you set the field? A trigger will help if there is a cause, otherwise a batch:

Select "Native Contacts"

Flow:
Change Data Value "Undeliverable Reason" = X
Change Data Value "Undelivered Date" = {{system.dateTime}}
Kristen_Malkov1
Level 8
You can set up a trigger campaign that listens for bounced and have the reason populate in the flow step.