I am trying to update our native contact records

[Anonymous]

I am trying to update our native contact records as undeliverable with the Reason and Date Fields via a Workflow or Process. Any thoughts?

[Kristen_Malkov1]

You can set up a trigger campaign that listens for bounced and have the reason populate in the flow step.

[Josh_Hill13]

When would you set the field? A trigger will help if there is a cause, otherwise a batch:

Select "Native Contacts"

Flow:
Change Data Value "Undeliverable Reason" = X
Change Data Value "Undelivered Date" = {{system.dateTime}}