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Re: How to Test Unsubscribe Button?

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Danielle_Wong
Level 8 - Community Advisor

How to Test Unsubscribe Button?

We are currently using Marketo's unsubscribe link. What is the best way for me to test that this is working? We have received several email responses saying that the link does not work.

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Dory_Viscoglio
Level 10

Re: How to Test Unsubscribe Button?

Send yourself an actual email via a send campaign, and see if the unsubscribe link that comes to you works.

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Dory_Viscoglio
Level 10

Re: How to Test Unsubscribe Button?

Send yourself an actual email via a send campaign, and see if the unsubscribe link that comes to you works.

Danielle_Wong
Level 8 - Community Advisor

Re: How to Test Unsubscribe Button?

Okay, thanks Dory. I will try that, but if I do unsubscribe myself, will I be able to make sure that I can be subscribed again? I don't want to permanently unsubscribe myself from receiving future email sends.

Dory_Viscoglio
Level 10

Re: How to Test Unsubscribe Button?

You can always update your record by changing preferences via your Lead Database record. You'll never be permanently unsubscribed.

Danielle_Wong
Level 8 - Community Advisor

Re: How to Test Unsubscribe Button?

Awesome, thanks for clarifying. I wasn't sure how unsubscribing works. I'll do what you suggested!