Or else is there any way to access the cloudflare security dashboard?
No, that's not under our control.
Unfortunately, you're not going to see a solution, Madhumita.
Marketo employees have already given answers that are marked correct here.
We are using marketo Forms 2.0, but unfortunately we are not able to remove additional levels of security.
May i know what is the use of that kind of security if your customer is facing issue with that.
At Least there should be choice either any one want to use this security or not.
Please help me to solve this issue.
However you are loading your form to test, whether it be through an unsupported method or multiple times in a short period of time, you are triggering Cloudflare to challenge the traffic as it were a bot. We use this challenge to prevent DDoS attacks on our web endpoints. Marketo, like many SaaS solutions, uses a multi-tenant infrastructure so we will not disable security settings for a single customer which could negatively impact many customers.
We are having the same problem. Although, we are using the Forms 2.0 API, I believe our issue is because are network is NAT'ed to a signal public IP and thus Cloudflare thinks we are a bot or are denial of service attack since all our network traffic for our marketing users, developers, application and web monitoring comes from the same public IP. Marketo support has refused to white list the IP and thus all internal users get the CAPTCHA screen. We have yet to come up with an effective solution. A warning from Marketo would have been helpful before they implemented this, so we could prepare rather than scrambling to find a fix for this.
Yours is a much worse problem because it indicates how CloudFlare's mistakes (which I allude to above) have a direct impact on regular people attempting to engage with your forms.