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Re: How to change from Registered to Attended status

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ceciliagonzalez
Level 2

How to change from Registered to Attended status

Hello,

Marketo trigger campaign is set up such that anyone who fills out a specific form is considered Registered, which syncs to Salesforce.

We had 100% attendance. So now we want to update the status from Registered to Attended. 

What is the best way to set up the smart list and flow steps to attain this? 

How to go about this so that the status also syncs to Salesforce?

The current program setup looks like this:

ceciliagonzalez_0-1643336717880.png

Trigger smart list:

ceciliagonzalez_0-1643336784139.png

Flow step:

ceciliagonzalez_1-1643336859193.png

Salesforce campaign members status = Registered. 

ceciliagonzalez_2-1643336926989.png

Thank you!!

 

 

 

 

 

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Accepted Solutions
Katja_Keesom
Level 10 - Community Advisor + Adobe Champion

Re: How to change from Registered to Attended status

I'd say that is an easy one. If all people with status Registered actually attended, you create a new smart campaign with the filter program status = Registered and a flow step to update the program status to Attended. If the program is properly associated with the SFDC campaign, statuses should automatically be kept in sync, so you should not have to do anything extra there.

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Katja_Keesom
Level 10 - Community Advisor + Adobe Champion

Re: How to change from Registered to Attended status

I'd say that is an easy one. If all people with status Registered actually attended, you create a new smart campaign with the filter program status = Registered and a flow step to update the program status to Attended. If the program is properly associated with the SFDC campaign, statuses should automatically be kept in sync, so you should not have to do anything extra there.