How do I setup a texting phone number as a clickable HYPER LINK SMS?

[DeAnna_Humphrey]

How do I set up a texting phone number as a clickable HYPER LINK SMS? So when someone clicks the phone number it takes them to texting and not calling.  I have tried the suggested following and none of these are working: Example:  But wait we have more gifts!  Text ({{lead.Gift Card Redeem Code:default=edit me}} to 1-314-310-2866  - I highlight the 1-314-310-2866 click the insert edit/link button in the URL: I have tried - sms: 1-314-310-2866, sms: 13143102866, sms: +13143102866 and, sms:// +13143102866. As I stated none of these when I test the email is allowing me to click it and re-direct to texting.  Please advise.  Here is my sample email: Login | Marketo

[Devraj_Grewal]

DeAnna,

Try "sms:3143102866" or if there is a country code just add the "+" between the "sms:" and the number.

[DeAnna_Humphrey]

We keep getting an error code 404 Not Found - The redirect URL is empty

[SanfordWhiteman]

You must turn off tracking for these links, for the same reason that you must turn off tracking for mailto: links. See: Stop tracking mailto: links (if you want them to work)

[DeAnna_Humphrey]

Sanford,

I did what you suggested and turned off tracking.  However, I am still running into the issue where the sms link is not re-directing to messaging.  Do you have any other suggestions? 

Thank you,

DeAnna

[SanfordWhiteman]

What is it doing now?  Turning off tracking will stop it from attempting to bounce off your branding domain (which was generating the "redirect URL is empty").

[DeAnna_Humphrey]

Sanford,

We did a test of 23 in-house staff and it appears that it is not working on all devices and/or service providers.  Just mine is an example my Iphone allows me to click the text phone number when the email comes through my GMail but if I go to my Yahoo mail it doesn't work. My boss uses apple mail and it did not work for him either.

Thank you for your help

[SanfordWhiteman]

Do you mean the Yahoo Android app vs. Gmail app? May need a deeplink on the former, perhaps, or the app forcibly disables the feature. Not sure offhand how well this URI scheme is supported: per posts like this, iOS requires proprietary (i.e. broken) syntax, and when you put apps into the mix you've got a lot more to test.