How do I set up a personalized url / purl?

SanfordWhiteman
Level 10 - Community Moderator

Re: How do I set up a personalized url / purl?

It's not a prereq that the lead has visited an LP. That wouldn't make sense (and in fact it's better if they've never visited your site at all).

But you do need an LP with pURLs enabled to do the export (how else could there be a URL in the resulting file?). Make sure you have one of these and have followed all the steps in the doc above.

If you're still having problems please open a new thread.

Stephanie_Chmie
Level 2

Re: How do I set up a personalized url / purl?

We have done all that and the option is still not showing up. I am going to create a support ticket. Thanks!

SanfordWhiteman
Level 10 - Community Moderator

Re: How do I set up a personalized url / purl?

You can open a Community thread (not necessary a ticket), but resurrecting this one is bad for Community organization/later searches.

Anyway, you actually don't need to export the URL if you have the Marketo Unique Code/Marketo Unique Name in your export.  The URL always follows the exact same pattern: www.example.com/page/{{Marketo Unique Code}}.  So you can just construct the new column in Excel.

Renee
Level 3

Re: How do I set up a personalized url / purl?

Hi, I have an same question. I have enabled personalized URL and no idea if I need to append the lead's first name on the URL behind or Marketo will append the name and code automatically. 

For example, if the URL is https://reach.apple.com/FY21APR-NXE-5811_test.html

Do I need to add the first name behind https://reach.apple.com/FY21APR-NXE-5811_test.html/Reneecheng ?

However, I took myself as an example but I couldn't export the CSV file with my record as below. Not sure what's wrong with the operation. 

Thank you for the instruction !

Renee_0-1629729697979.png

 

SanfordWhiteman
Level 10 - Community Moderator

Re: How do I set up a personalized url / purl?

Why are you using a pURL?

There's no situation where Marketo *could* add data to the URL where you would need a pURL.