Hidden value on form not being passed correctly

[Diane_Schmid]

I have a hidden field on a form where the hidden value is true, yet when I fill out the form and look at my activity log under the form fill, it's marking that specific field as false.  Any idea why it's doing that?

[Darrell_Alfons2]

Hey Diane,

What field is it? Screen shot?

I'm thinking another campaign is changing the value, but hard to be sure.

[Diane_Schmid]

Hi Darrell - it's a custom field for one of our e-letters.  I cloned an existing form that was set up the same way and then just swapped out the field name, but for some reason it's just not working.

[Darrell_Alfons2]

If you look at the hidden field in the form, does it look like this?

[Diane_Schmid]

Yep!

I've decided to add a "change data value" step to my flow as a work around as this campaign is launching tomorrow, and that worked correctly.

[Darrell_Alfons2]

ok, good idea. ya weird how that wasn't working. maybe someone else will know. good luck!

[SanfordWhiteman]

Diane, what's happening is you have PreFill enabled for that field. Hence, when you have a session that's associated with a named lead, and that lead has subscriptionForbesCryptoConfidential set to false that value will override the default. This is the known order-of-operations w/PreFill and Hidden fields.

As you can see, this doesn't happen with a fresh anonymous session:

[Diane_Schmid]

Thanks Sanford - this is exactly what Marketo support said as well!

[SanfordWhiteman]

Can you mark my answer as Correct?