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Re: Help Archiving Emails for Compliance reasons

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Fmuir1
Level 2

Help Archiving Emails for Compliance reasons

We're in the financial industry and need a copy of every email that goes out of Marketo. We have tried the BCC option to send an email to a Mailbox created in our Outlook Exchange server, but it chokes and due to limits Microsoft put in last year ('< than 3.5k emails per hour from one sender).  If we go with the Marketo option to throttle emails to this Mailbox that will slow down all of the testing that is needed (seed lists, test send to the same domain). How have others 'solutioned' for this? We could create another email server say in AWS and then throttle if needed the BCC there and archive from there... seems like there should be an easier option... Thanks for your comments.

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SanfordWhiteman
Level 10 - Community Moderator

Re: Help Archiving Emails for Compliance reasons

Flooding your corporate mail server with these BCCs is generally not the move. Even without hard numeric limits, it's unlikely your IT team has sized your infrastructure for what could be 10x the typical person-to-person volume.

We have used Haraka and AWS SES for this with great success. Compliance is an important enough area that having dedicated infrastructure is well worth it.

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SanfordWhiteman
Level 10 - Community Moderator

Re: Help Archiving Emails for Compliance reasons

Flooding your corporate mail server with these BCCs is generally not the move. Even without hard numeric limits, it's unlikely your IT team has sized your infrastructure for what could be 10x the typical person-to-person volume.

We have used Haraka and AWS SES for this with great success. Compliance is an important enough area that having dedicated infrastructure is well worth it.
Fmuir1
Level 2

Re: Help Archiving Emails for Compliance reasons

Thanks for the post!