We've set up a webinar program & the event name in GTW was changed after we activated the Fills Out Form Active Trigger and sent our first email invite.
As a result, these people are in the SFDC campaign, and their Marketo status is updated, but they aren't being added to GTW (which is where we send the link to join & reminder emails).
Unfortunately, I can't change the event name in Marketo now -- I get the following error message when I attempt to: "The webinar settings can not be modified once there are members in the event"
I've also tried to refresh from Webinar provider but no luck.
Has this happened to anyone before & were you able to find a solution?
Yes, you can't change the settings of your webinar program after you have added persons to the program. But you can do that, after you your program is devoid of members again. So here's what I would do: