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Re: German Umlaut in "From Name"

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Michael_Florin
Level 10

German Umlaut in "From Name"

Hi all,

 

we're trying to send on behalf of the sales rep, and the sales rep has an Umlaut in their name. That doesn't seem to work in the "From Name" of the email. Anything I can do to make that work?

Database:

Michael_Florin_1-1628846930306.png


Token in Email Body:

Michael_Florin_0-1628846864078.png



Token in From Name (Preview and actual email send):

Michael_Florin_2-1628847012023.png

 


Thanks!
Michael

1 ACCEPTED SOLUTION

Accepted Solutions

Re: German Umlaut in "From Name"

Hey,

 

try unchecking "HTML Encode Tokens in Emails"  in the field settings.

 

Example:

Matja_Jauove2_0-1628858171222.png

Best regards,

;m

View solution in original post

2 REPLIES 2

Re: German Umlaut in "From Name"

Hey,

 

try unchecking "HTML Encode Tokens in Emails"  in the field settings.

 

Example:

Matja_Jauove2_0-1628858171222.png

Best regards,

;m

Michael_Florin
Level 10

Re: German Umlaut in "From Name"

Yeah - fantastic! Thanks for that great idea. 🙂