FB Custom Audiences - Auto Update

briang
Level 1

FB Custom Audiences - Auto Update

https://experienceleague.adobe.com/docs/marketo/using/product-docs/demand-generation/facebook/create...

 

Is there a way to make these audiences update automatically, even daily would work.

 

The last post I found was from 2015 and it was not possible - hoping almost 7 years later it will now have a solution.

3 REPLIES 3
Phillip_Wild
Level 10 - Community Advisor

Re: FB Custom Audiences - Auto Update

Hi @briang ,

 

So in the link you mentioned, it doesn't have a mention of continuous sync. 

 

But, it is now a feature, as is demonstrated in the more general "Send a List to an Ad Network" article: https://experienceleague.adobe.com/docs/marketo/using/product-docs/demand-generation/ad-network-inte...

 

If this is used with a static list, I believe it's almost instant. If it's used with a Smart List, I believe it recalculates once a day.

 

Happy days. Looks like the docs need updating though.

 

 

briang
Level 1

Re: FB Custom Audiences - Auto Update

I am not getting the option to continuously sync as shown in the link provided.

 

Is that option now gone? 

Jo_Pitts1
Level 10 - Community Advisor

Re: FB Custom Audiences - Auto Update

@briang ,

I've quickly checked this.  The Enable continuous audience sync option is only available for standard lists NOT for smart lists.

 

So, you'll need to have a campaign that adds people to a static list that you've configured for continuous updates.  This could be a batch campaign or triggered depending on your situation.

 

Cheers

Jo