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External Forms

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Angela_Daniels
Level 2

External Forms

Is there a "Best Practice" process for handling external forms (non-Marketo type login forms) so that Marketo can still cookie them?

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SanfordWhiteman
Level 10 - Community Moderator

Re: External Forms

While, as Jim said, Marketo-hosted forms do not directly set cookies -- there are in fact situations in which Forms 2.0 actions are *intended* to set the Munchkin cookie, but the underlying code is buggy -- this may not be what you're asking.

If you wish an external form submission to associate the Munchkin session with a known lead instead of remaining anonymous, you have three approaches:

1. Submit a hidden Marketo form alongside your external form (recommended, easiest)

2. Call the Munchkin API associateLead method (more programmer-y, requires a developer though quite easy if you have one)

3. Use REST or SOAP API methods (not recommended unless you can prove beyond a reasonable doubt that 1. and 2. are unattainable in your environment, which is unlikely)

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2 REPLIES 2
Jim_Thao7
Level 9

Re: External Forms

Forms don't cookie leads.  Munchkin does.  If you have Munchkin on your external pages, you should be okay in regards to cookies.

SanfordWhiteman
Level 10 - Community Moderator

Re: External Forms

While, as Jim said, Marketo-hosted forms do not directly set cookies -- there are in fact situations in which Forms 2.0 actions are *intended* to set the Munchkin cookie, but the underlying code is buggy -- this may not be what you're asking.

If you wish an external form submission to associate the Munchkin session with a known lead instead of remaining anonymous, you have three approaches:

1. Submit a hidden Marketo form alongside your external form (recommended, easiest)

2. Call the Munchkin API associateLead method (more programmer-y, requires a developer though quite easy if you have one)

3. Use REST or SOAP API methods (not recommended unless you can prove beyond a reasonable doubt that 1. and 2. are unattainable in your environment, which is unlikely)