To test the Marketo event app. I created one event program in Marketo and when I tried to schedule the event, I am not getting the all event type option in drop down which are available in the system. Also, on event type Basic Entry, its not allowing me to change the dates. Please suggest.
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It seems there is an issue with my Marketo instance. I have access to three other Marketo instance and it working perfect there. I will check with support team. Thanks for all your support and help.
I am not sure I understand the problem
The process is:
Hi Harish, make sure your Marketo instance has the ability to create the event channel. When you create a channel you will see this option
If you don't see the option you will need to contact your Marketo sales rep.
I have created the new channel also and set it applies to Event. But still I am unable to schedule the event. Here is the screen shot:
Hi Harish Gupta - you actually schedule the event from the program itself. See below...use that first 'schedule' option.
I tried it already but i am getting the error:
This feature is being replaced. To schedule events you can now edit them directly from the entry details.
And it doesn't still let you schedule it?
If that doesn't work, change your program view from 'Summary' to 'Schedule':
The earlier screen shot is from Schedule view only.
When accessing the schedule view in the event program, you should see this on the right:
Clicking on this specific icon will enable you to plan it:
If this is not the case, I suspect that the event channel is not set up correctly. Can you in this case provide a screenshot of the channel definition (admin -> Tag):
I get the identical error message in both places as well, but I'm able to schedule the event - from either the Summary or Schedule view.