Hi
I recently imported the program from sandbox to marketo production & removed all dynamic content & segmentation for the email assets, after the program was imported in our production instance I added dynamic content & segmentation to the email assets. This issue if that none of the emails are getting approved and is throwing in errors mentioned in the screenshot.
Errors message
Solved! Go to Solution.
Hello @VKailash ,
Those Key values will likely only make sense to Marketo support.
For you start troubleshooting by:
Going to the template and read through he code and remove any fields or adjust the names of fields to match your new destination. Mostly like you have similar field references, but either the field doesn't exist where you imported to or the spelling might be slightly different.
Then read through the code on the email as well.
In a nutshell double check that any field references made; such as tokens actually have a 100% match to what exists in your new destination.
example:
{{lead.custom field1}}
vs
{{lead.customfield1}}
Thank you,
Oz
Hello @VKailash ,
Those Key values will likely only make sense to Marketo support.
For you start troubleshooting by:
Going to the template and read through he code and remove any fields or adjust the names of fields to match your new destination. Mostly like you have similar field references, but either the field doesn't exist where you imported to or the spelling might be slightly different.
Then read through the code on the email as well.
In a nutshell double check that any field references made; such as tokens actually have a 100% match to what exists in your new destination.
example:
{{lead.custom field1}}
vs
{{lead.customfield1}}
Thank you,
Oz