Enlighten me on Code 1012?

[Geoff_Krajeski1]

Could someone enlighten me a bit more on the specific cause(s) of a Web Service call for error code 1012.

Per the codes found here: http://developers.marketo.com/documentation/rest/error-codes/

1012: Invalid cookie value '%s'; no further comment provided by MKTO

1012: Invalid cookie value '%s'; no further comment provided by MKTO

[Anonymous]

FYI> This should help you Error Codes » Marketo Developers

IT is on the list : )

It means: Invalid cookie value '%s'

[Geoff_Krajeski1]

Scott K. Wilder

Thanks.  I referenced that in my original post per the error codes page.

I was referencing more of what is the use case that would trigger the alert.  It is not exactly clear to me & my team.

I.E. user comes in on production instance of site with munchkin code, then user goes to staging instance of site, which trips the Invalid cookie value because they are different MKTO instances (Prod vs. Sandbox)?

Anything further would be of assistance so I can describe in a more logical manner to my team on how this happens.

Thanks,

Geoff

[Kenny_Elkington · Accepted solution]

You would typically see this when calling associate lead with a bad cookie value, but it's also possible when call get leads by filter type with 'cookie' as your key.

[Devraj_Grewal]

I am coming across this error as well. Does anyone know what the resolution would be or even point me to where the issue is occurring (landing page template?)

[Kenny_Elkington]

From the looks of it this shouldn't be possible to return for any of the LPT APIs.  Could you share your request/response?  Feel free to redact it as necessary.