Just want to check whether, if a lead is filtered out of an email sending program in an engagement stream (via the smart list of the sending campaign), it will drop down to the next program in the stream, or will it get stuck because it never gets sent the email (and thus presumably is not a member of the email sending program)?
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Actually nothing will happen until the next cast - assuming they qualify for that cast. I asked the same question back in November and it was confirmed here: If a lead doesn't qualify for an Engagement Program cast, does it proceed to the next email?
It should push down to the next program. Run a small test engagement program with two programs and have your test lead qualify for the second and not the first. Shouldn't take too much time to get a 100% yes this is how my engagement program will function.
Actually nothing will happen until the next cast - assuming they qualify for that cast. I asked the same question back in November and it was confirmed here: If a lead doesn't qualify for an Engagement Program cast, does it proceed to the next email?
Thanks. I thought this was so but couldn't find verification, so thanks for the link.
There is another discussion here that explains this in more detail:Program in an Engagement Campaign Does the Eng Prog Skip if the lead doesn't meet the SC rules