Is there a way to set up a trigger that filters all leads who exhaust content in an engagement program?
My goal is to keep leads that are currently in an engagement program from receiving any other marketing emails we send while they're in the engagement program (like webinar invites, content updates, etc.)
However, once the lead exhausts the content I want them to come back into our normal flow of emails.
no, there's an idea for this though. Soon maybe?
The lead can still receive normal emails unless you've blocked this somehow.
A solution maybe:
Add people who are in the engagement program to a static list and suppress that list from normal email sends, then setup a recurring batch campaign to remove people from that static list once they have exhausted the content.
Smart Campaign - Add
Smart List
Member of Engagement Program
Flow
Add to List
Smart Campaign - Remove
Smart List
Member of Engagement Program
Add Constraint
Exhausted Content set to True
Flow
Remove from List
The recurring batch campaign removes people from static list at your set times (daily maybe), then since they are not in this list anymore, people will then get emails as normal.