SOLVED

Enable workspace - Suggestion needed

Go to solution
Recho
Level 4

Enable workspace - Suggestion needed

Hi Everyone,

 

Currently we have been using default space for two different brands since our both brands are not exclusive and share leads and some assets.

 

We are onboarding a SMS solution which require us to enable workspaces to be able to use unique branding domain links within sms. without workspaces we can only use default branding domain link.

 

We have fair understanding of how workspaces works but wanted to get the suggestions if there are anything specific we should be concerned or mindful about before making the decision based on our use case.

 

Regards

Recho

1 ACCEPTED SOLUTION

Accepted Solutions
derelict_wombat
Level 5

Re: Enable workspace - Suggestion needed

Workspaces add a lot of complication from an operational standpoint.  Unless you have to completely separate your customers via partitions I would highly suggest NOT using workspaces if you can help it. (From personal experience).

 

It seems very strange to me that a SMS provider would require workspaces at all.   If this is in fact a requirement of the provider you maybe should consider using a different service. 

View solution in original post

4 REPLIES 4
SanfordWhiteman
Level 10 - Community Moderator

Re: Enable workspace - Suggestion needed

What SMS solution is aware of Marketo branding (not Landing Page) domains? Please explain the tech requirements further.
Recho
Level 4

Re: Enable workspace - Suggestion needed

Hi Sanford we are trying to onboard Vibes!

 

We have two different brands with unique audience , language and design and vibes can only use default domain when creating sms with link wherein we want to be able to toggle between both brands domain while sending sms so preview url is shown based on the target audience.

derelict_wombat
Level 5

Re: Enable workspace - Suggestion needed

Workspaces add a lot of complication from an operational standpoint.  Unless you have to completely separate your customers via partitions I would highly suggest NOT using workspaces if you can help it. (From personal experience).

 

It seems very strange to me that a SMS provider would require workspaces at all.   If this is in fact a requirement of the provider you maybe should consider using a different service. 

Recho
Level 4

Re: Enable workspace - Suggestion needed

Thank you very much for valuable input and i am thinking of same but is there any sms solution that could be used instead ?