Email Program Control Panel/Dashboard Discrepancy

[Anonymous]

Hi.

I approved an email program a few hours ago to deploy 16 minutes following the approval. When I checked back a few minutes ago, the Control Panel shows "Finished" in the Approval window. When I go to the Dashboard to view the results, it shows "0" were sent despite there being 110 on the imported list. Is there a way to confirm whether or not the emails did or did not deploy? My initial instinct is to run the program again, but I certainly don't want to have the contacts receive the same email twice.

Thanks for feedback!

Dana

[Tara_Petre]

You can run a smart list with a filter = 'was sent email' Email is [insert email name].  Note that your campaign may take a while to fully execute.

Tara

[Anonymous]

Thanks Tara!
 

[Justin_Cooperm2]

Click "View Results" on Tile 1 in the control panel. Is anything showing up there? Did the leads hit the communication limits?