Edit Text Version without Affecting HTML

[Anonymous]

Our creative team provides the full HTML version of an email. Is there a way to edit the text version without the same edits occurring to the HTML version? Currently any edits I make to the text version also update the HTML version. However I want to create simplified, cleaner looking text versions of an email.

Thank you,

[Grégoire_Miche2]

Hi Jordan,

You mean after having pasted some HTML code in the email?

Justin Cooperman​, this is for you

-Greg

[Anonymous]

Greg, that's correct. After using "Replace HTML" and pasting my HTML into the section. When I view the text version I'd like to able to make changes without those same changes applying to the HTML version.

[Justin_Cooperm2 · Accepted solution]

Changes to TEXT never apply to the HTML version. Please send me an email if you are having issues, I think it's just a misunderstanding about how things work.

It's likely because when you "save" an element, it will add the "root block element" to the HTML side if one isn't present. So, your HTML is probably not handling it correctly. You can change the "root block element" to none in the Admin > Email > Editor Settings dialog. See this as well: https://docs.marketo.com/display/DOCS/Using+the+Rich+Text+Editor

[Anonymous]

Rudimentary question here: how do I even access the text version to edit it?

[Justin_Cooperm2]

http://docs.marketo.com/display/DOCS/Edit+the+Text+Version+of+an+Email

[Leanne_Persang]

Does the TEXT editor work for you in Firefox? It does not work for me (double-clicking the editor does not enable me to edit the text).

I had to work in Chrome in order to edit the TEXT version of the email.

[Justin_Cooperm2]

I just tried on an old version v44.0.2 and the latest v49.0.2 and it worked as expected in both cases. What you may be seeing is that if you have an empty text version of your email, you have to hover toward the top of the blank canvas to see the element to edit (see the pic below).

Justin