Edit {{SP_Send_Alert_Info}} contents

[Anonymous]

Hi everyone,

is it possible to edit the information that is added to Alert emails by {{SP_Send_Alert_Info}} token?

What it contains now is: First Name, Last Name, CRM link, campaign name and time stamp. What I want to add there is lead's phone number and email address.

Haven't found that in Marketo docs but can't believe it's impossible...

[Dory_Viscoglio · Accepted solution]

Hey Elena, you can't edit the contents of that token. You can use it with additional tokens like {{lead.telephone}} and {{lead.email address}}. Done in line, I doubt anyone would even notice that they weren't all one thing. You could also create this as a snippet if you don't want to have to constantly type it all out.

[Rachel_Egan]

Hey Dory, do you mind giving an example of how you would use this as a snippet? I've only used snippets for our office locations at the bottom of emails/landing pages, but would love to hear more use cases!

[Anonymous]

My question is not so much how to change the info that is displayed, but the line identifier.... i.e. - instead of the word lead, we want to swap it out to "prospect."

Is that possible?

[SanfordWhiteman]

Is that possible?

Nope.

But you can create your own set of tokens with whatever headings you want.